NEWS
THEPIP ENABLES PUBLIC SERVICE ORGANISATION TO IMPROVE RESULTS BY REMOTE CONTROL
The Client
A Director of a public service organisation, who knew of our work, was having enormous problems with performance management and results delivery in his £15M Directorate.
Their Performance Learning Programme
This particular Director had attended one of our performance improvement programmes as a junior manager and so had experienced the power of what it could do. The Director asked for the trainer's materials to be sent to him in the post. This was done and with some telephone coaching he was fully able to implement a full directorate wide performance and activity management programme that delivered the result he was seeking.
The Results
In the year that followed the performance and activity management processes that he introduced were extended organisation wide to enable the parent body to better manage its performance much more effectively.
